Understanding the Impact. Responding with Care. Supporting Recovery.

Experiencing or witnessing a traumatic event can leave lasting emotional and psychological scars. For many, the aftermath includes intense shock, fear, confusion, and in some cases, the development of Post-Traumatic Stress Disorder (PTSD).

Neftaly’s “PTSD: Dealing with Shock and Trauma” programme is designed to help individuals, caregivers, professionals, and community members understand trauma, recognise its effects, and respond appropriately to those affected. This training offers a practical and compassionate approach to navigating trauma and promoting healing.

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What This Programme Covers:

1. Understanding Shock and Trauma

• What is psychological shock (acute stress reaction)?
• The difference between trauma, PTSD, and normal stress responses
• How trauma affects the brain and body in the short and long term

2. Recognising the Signs of PTSD

• Flashbacks, nightmares, and intrusive memories
• Emotional numbness, anxiety, and avoidance
• Sleep disturbances, hypervigilance, and mood changes
• The impact on relationships, work, and daily functioning

3. The Trauma Response Cycle

• Fight, flight, freeze, and fawn responses
• Why some people develop PTSD and others don’t
• Risk and protective factors

4. Early Intervention and Support

• What to do (and what not to do) after a traumatic event
• The importance of active listening and emotional safety
• Grounding techniques and crisis support strategies

5. Pathways to Healing and Recovery

• Professional treatments: CBT, EMDR, and trauma-focused therapies
• Holistic approaches: mindfulness, movement, and peer support
• Building resilience and coping strategies for long-term recovery

6. Supporting Others and Self-Care

• How to support a friend, colleague, client, or family member
• Avoiding burnout and vicarious trauma for caregivers
• Self-awareness and personal boundaries when helping others

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Who Should Attend?

This programme is ideal for:

• Healthcare and mental health workers
• Social workers and community leaders
• Teachers, first responders, and NGO staff
• Family members or friends supporting someone with PTSD
• Anyone interested in understanding and responding to trauma

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Why Choose Neftaly?

• Trauma-informed, evidence-based content
• Facilitated by trained professionals with real-world experience
• Interactive learning with case studies and practical tools
• Flexible training delivery: online, on-site, or blended
• CPD-accredited with Certificate of Completion

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Learning Outcomes:

By the end of this programme, participants will:

• Understand the psychological and physical effects of trauma
• Identify signs of shock and PTSD in themselves or others
• Know how to provide immediate and ongoing support safely
• Gain insight into professional and community-based treatment options
• Be better equipped to support healing — and protect their own well-being in the process

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Trauma changes lives — but so does support.
Join Neftaly’s PTSD: Dealing with Shock and Trauma programme and be part of a trauma-informed, compassionate response that makes a real difference.